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Independent Living vs. Assisted Living

Independent living is generally unlicensed housing in New York; assisted living requires an Adult Care Facility license plus ALR certification.

HomeComparisonsIndependent Living vs. Assisted Living
Short answer

Independent living in New York is generally unlicensed housing, because no personal care is provided. Assisted living requires a base Adult Care Facility license (Adult Home or Enriched Housing Program) plus Assisted Living Residence (ALR) certification under 10 NYCRR Part 1001, issued and inspected by NYSDOH.

What each is built for

Independent living is housing with services bundled in -- dining, housekeeping, transportation, activities -- for someone who does not need hands-on help with daily activities. Assisted living is a licensed level of care, with staff trained and regulated to provide that hands-on help.

Moving between levels

Several campuses on and around Staten Island combine independent living with assisted living or memory care on one site, letting a resident move between levels without relocating entirely -- ask any independent living community directly whether that option exists on-site or requires a move elsewhere.

Questions families ask

What's the practical difference between calling the ombudsman and calling NYSDOH's complaint line?

The ombudsman advocates for an individual resident and can help resolve a dispute or attend a care conference, but cannot license, inspect, or fine a facility. NYSDOH's Metropolitan Area Regional Office ((212) 417-5990 for Adult Care Facilities, (212) 417-4999 for nursing homes) investigates regulatory complaints and can take enforcement action.

Is contacting the ombudsman free, and will it cost my family anything?

Yes, the Long-Term Care Ombudsman Program is entirely free and independent -- there is no cost to a Staten Island family for contacting CIDNY's program or the statewide LTCOP hotline, and using the service does not create any billing relationship or fee.

Can the ombudsman attend a care planning conference with my parent's facility?

Yes -- with the resident's consent, an ombudsman representative can attend a care planning conference or similar meeting to help ensure the resident's own preferences are represented and heard, particularly in situations where family and facility staff see the care plan differently.

How do I report suspected abuse or neglect on Staten Island?

Staten Island's borough Adult Protective Services office is reachable at (929) 221-8794. The citywide DSS-OneNumber referral line -- covering all five boroughs -- is (718) 557-1399, Monday-Friday 9am-5pm; say "APS" when prompted. If someone is in immediate danger, call 911 instead.

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